1. Introduction
Dokovo Global Private Limited ("Company", "we", "us", or "our"), operating under the brand name EcoNidhi, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Registered Office: 19th Floor, 1 Mohan Gokhale Rd, Next to Westin Marriott Hotel, Goregaon (East), Mumbai, Maharashtra - 400063
Contact: hello@econidhi.com
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Company name and business details
- GST number and other business identifiers
- Bank account details for transactions
- Physical address for logistics purposes
2.2 Business Data
- Scrap transaction data and volumes
- Weighbridge readings and documentation
- Carbon credit calculations and reports
- Compliance and regulatory filings
2.3 Technical Data
- IP address, browser type, device information
- Usage patterns and analytics data
- GPS location data (with consent)
3. How We Use Your Information
- To provide and maintain our services
- To process transactions and payments
- To generate compliance reports and carbon credits
- To communicate with you about our services
- To improve our platform and user experience
- To comply with legal and regulatory requirements
4. Data Sharing and Disclosure
We may share your information with:
- Verified recyclers and trading partners (for marketplace transactions)
- Regulatory authorities (for compliance reporting)
- Third-party verification agencies (for carbon credit issuance)
- Service providers who assist in our operations
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
- Data portability
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Transaction records and compliance data may be retained for up to 8 years as required by Indian regulations.
8. Contact Us
For any privacy-related queries, please contact us at:
Email: hello@econidhi.com
Address: Dokovo Global Private Limited, 19th Floor, 1 Mohan Gokhale Rd, Next to Westin Marriott Hotel, Goregaon (East), Mumbai, Maharashtra - 400063